City of Round Rock Neighborhood Planning Website
Animal Control
255-7387
Fire Deputy
Chief David Smith 218-3200 dhsmith@round-rock.tx.us
Parks & Rec. James
Hermenes 341-3345 jhermenes@round-rock.tx.us
Police Sector
Lt. Bob Drawbaugh 218-5529 bdrawbaugh@round-rock.tx.us
Public Works Transportation, Utilities, etc. 218-5555
Maintenance Requests:
Online service request:
To report damaged or missing street signs, street damage, or potholes, call the Street
Department at 218-5566.
To report a damaged or non-operational traffic signal, call TXU Electric at 888-313-4747
or call the Public Works Department at 218-7043 or 218-5555
For brush pick-up service, call the Parks and Recreation Department at 218-5540 or 341-3350
To report a water line break or low water pressure, call Public Works at 218-5555.
If calling after 5 p.m., follow the voice message and please leave a brief message with your name and telephone number.
The City crew will contact you within 30 minutes to assist you. Leaks in the water line between the meter and the building
are almost always the property owners responsibility, however, the city will come and evaluate the situation if requested
to do so.
To request water re-connection, call 218-5461
